This guide assumes that its readers:
- Are experienced web or application developers
- Have a background in the ecommerce/retail industry
- Understand how to populate functions with dynamic page-specific values
What are the benefits of this feature?
What are the drawbacks of this feature?
This set of documents are only guides to help you complete the instrumentation. The code provided are samples to help showcase the proper syntax and parameters.
How It Works
Version 0.4 is deprecated. Please contact your RichRelevance Account Manager for upgrade.
Version 1.0 is deprecated. Please contact your RichRelevance Account Manager for upgrade.
Version 1.1 is no longer the preferred version. Please contact your RichRelevance Account Manager for upgrade.
Version 1.2 is the current version. This version removes Flash support and other unused code resulting in a 50% reduction in file size.
Updating Your Version
All existing integrations will be updated to version 1.2 as of 8/31/17. Customers are encouraged to migrate before then to take advantage of the following:
- RichRelevance will no longer support previous versions after Aug 31, 2017 when we will override all previous versions with 1.2
- Migrating prior to the hard-cut off date provides you an opportunity for instrumentation review to ensure that all calls are going to the correct version.
- Version 1.2 contains no flash
- Version 1.2 offers less risk due to being simpler and cleaner
- The 1.2 version makes it easier to handle client-specific custom implementation.
- The latest version of p13n is smaller which makes it lighter and faster
|Size in KB||0.4||1.0||1.1||1.2|
All 1.x and earlier versions adhere to the same interface and can be upgraded simply by changing the version number in the script request.
Example: The version number is bolded in the example below. Change the version number to the updated version in all integration points.
The basic order of calls is as follows:
- Load the RichRelevance library right after the <body> tag:
Note: media.richrelevance.com is hosted on our Content Delivery Network (CDN) partner, Akamai
- Populate a few variables:
- Your API key
- What type of page this is (home, category, search, product, cart)
- Page-specific variables (product info on product pages, category info on category pages, search terms on search pages)
- Customer-specific variables (session id, user id if available)
Whether you’re using HTML or JSON responses, the first step in integrating a page on your site is deciding which page type most closely matches the page you’re working on. Different types of pages have different requirements. For example, a product detail page (PDP) needs to include information about the featured product. These details provide the context, which is essential for personalizing the shoppers’ experience.
Since each merchant may have their own naming convention for the pages within their site, RichRelevance has tried to come up with an all-inclusive set of generic names that can be used to describe each page. These page types play a significant role in the recommendation process since they will influence which recommendation strategy is determined in real-time to have the highest probability of influencing the customer to make a purchase.
The COMMON Code Block
The call to the RichRelevance library, packaging of data, server request and server response are designed to run in parallel with your page load, and are non-blocking. There is no need to do any work on your side to delay or time requests - and requests should not wait until after the DOM is 'ready’ before being called.
This instrumention code should live as soon after <body> as possible:
- If a customer has not logged into the merchant’s website and been assigned a unique ID, it is not necessary to call R3_COMMON.setUserId(). Incorrect usage of this tag can cause a degradation in the quality of recommendations.
- It is necessary to call r3(); on every page that is instrumented.
- Optional: to "seed" a page with specific categories (for example on the homepage), just add them to the array below and place this code before the r3() function:
r3_categoryHintArray = ['CATID1','CATID2','CATID3']; var r3_categoryHintSeed = r3_categoryHintArray[Math.floor(Math.random()* r3_categoryHintArray .length)]; R3_COMMON.addCategoryHintId(r3_categoryHintSeed);
Viewing Recommendations Prior to Display Mode
Recommendations will only display after enough data has collected, and the client has given RichRelevance approval to change to display mode.
To test instrumentation prior to listen mode our system can produce recommendations based on "dummy data”. This allows you to test look and feel to a limited extent and verify that requests are getting processed by RichRelevance. RichRelevance will work closely with you to insure instrumentation is correct and is collecting all data properly.
Once code is deployed to production in listening mode, you can override "listening mode" and force display of real recommendations by adding
r3_forceDisplay=true to the browser's URL:
Note: If recommendations do no display it is possible our system has not collected enough data to produce real recommendations.
We highly recommend deploying all of the integration code - r3_placement() calls included - to production so that you can preview recommendations display in a live environment using the "force display" method.
You can also use the dummy data model any time by adding
r3_useDummyData=true to the browser's URL: